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Support Articles for Builders
Welcome to BuildPass
How to invite workers
How do I change my personal details?
Cheat Sheet (Admin)
How do I change my company name and logo?
What to do if password reset link is expired
Unable to access BuildPass Admin
How To Add Admin Users
How Can I Customise My Navigation Bar in BuildPass?
How to enable notifications in the admin app
How to customise site inductions
How do I add a worker and their Certifications to BuildPass?
What is a company induction and how do I enable it?
What is a Company Induction
What is a site induction?
How do I manually induct a Worker?
How do I request a re-induction?
How to generate your QR Code poster
How to Assign a Site Induction to a Project
Previewing Inductions in BuildPass
How do I generate a PDF of an induction?
My worker is unable to induct and is seeing a message about SWMS being required
How to induct a worker without scanning a QR code
How do I sign on as a visitor?
How do I sign a worker off manually?
Are workers automatically signed out at the end of the day?
What is a Sign on?
How do I generate a report of company sign-ons?
How do I export sign ons?
How Do I Set Up Rotating QR Codes for My Project?
How can I Sign Off all Workers at the end of the day?
Bulk export sign-ons for all current projects?
How do I change the sign on template?
How do I sign off as a visitor?
What’s the difference between notices and toolboxes?
How do workers sign the toolbox talk?
How do I create a toolbox?
What is a toolbox?
How do I run a toolbox?
How Do I Mark Attendance on a Toolbox?
How are workers notified of a toolbox?
How do I add an attendee to a toolbox that wasn’t originally invited?
How do I generate a PDF of the meeting?
What changes have been made to the Toolbox module?
How to navigate the Toolbox Module
How does BuildPass calculate a worker's hours for a sign-on?
What is a Site Diary
How do I add a site diary
How do I copy a site diary?
How do I customise the fields on a site diary?
How do I generate a PDF of a site diary?
How do I see the site diary that an image was uploaded on?
How do I complete a site diary for another day?
How do I quickly find a site diary?
How do I change the default hours allocated to each sign on?
Site Diary 101
What is a permit?
How do I setup a new permit?
How can I edit a permit template?
How do I view my currently active permits?
How can I approve Worker's permit application?
How can I suspend a workers permit?
How to configure Permit notifications
Export Permit
Who Can Apply for Permits in BuildPass?
How can I limit worker access to permits?
How do I generate a QR code for a Form?
How do I create a form template?
How do I view a completed form?
How do I remind someone to complete a form?
How to Categorise Your Forms
How to create a scheduled Form
How do I start a form?
How to Download a PDF Version of Your Form
How do I share a form?
How do I share a form with a worker?
How to create Form Categories
Highlighting Form Information
How to create an access Form template?
Who can create and edit site inductions?
How do I edit a Form template?
How do I add conditional logic to templates?
How to Export a Form into PDF
What is a Form Template
What are forms used for?
How to filter my Forms
How do I add a Companies to a project?
Do you have an email I can send to companies we work with introduce BuildPass?
How Do I Add a New Company
How to request custom document types from companies
How to remove a company from a project
Can I request specific documents??
How do I add a contact for a company?
How do I bulk upload companies?
How to remove a Company from your account
Do companies have to re-upload documents to each project?
How to share an invite link with a Company
Subcontractor Introduction
How do I view all of the files that a company has uploaded?
How do I upload SWMS for a Company?
What is the difference between workers and staff?
How do I add a worker and their certifications to BuildPass?
Cheat Sheet (Worker)
Re-Assigning A Workers Employer
How do I view all workers for a company?
How to Find Which Workers Are Apprentices on a Project
Enabling geolocation on iOS (for iPhone and iPad)
How do I add certifications for a worker?
How do I get more certification types added to BuildPass?
How do I view all expired Certifications?
How do I set up company-wide required certifications?
How to Set Project-specific Certifications
What happens if I add a new mandatory certification?
How Can I Prevent Workers with Invalid Certifications from Signing On to Site?
How to Streamline Certification Management Through BuildPass
How to Request SWMS from a Company
Does BuildPass have SWMS templates?
How do I review a SWMS?
What is a SWMS Review Form?
How do I customise a SWMS review form?
What happens if SWMS are uploaded after an induction is completed?
How do I add SWMS for my own staff?
What does the SWMS module do?
How do I make a SWMS optional?
What is a SWMS library?
How do I archive and unarchive my SWMS?
Exporting SWMS
How to attach additional documents to your SWMS in BuildPass?
How do I add a register item?
How do I create a register?
Introduction to BuildPass Registers
Linking a Form to a Register
What is a project-specific register?
How do I link a form to a register item?
How To Update Register Items
How do I share a register item form with a subcontractor?
How do I edit the register fields?
How do I change the columns on a register?
How do I change the project a register item is assigned to?
How do I change who a register item is assigned to?
How Do I Update a Register Template?
How to hide register items not relevant to my project?
How do I generate a report of defects?
How do I create a defect?
How do I send a defect to the assignees?
How do companies respond to defects?
How do I download a defect report?
What are defects?
How do I close out or resolve a defect?
How do I see the defects for a particular Company?
How do I edit a defect?
How can I enable defects in an Inspection or Form template?
How can I see defects across all of my projects?
How do I assign defects to a location?
Setup the BuildPass integration with Procore
How Do I Sync My Daily Site Diary to Procore?
How can I setup the BuildPass integration with Buildxact?
How to connect projects on Procore and BuildPass
How to access your Procore Webhook
How to manually sync Procore
Setup the BuildPass integration with Premier