Visitor sign on questions in BuildPass are managed as a single template for your entire company and apply to all projects.
To request updates to your company’s visitor sign on questions:
Contact BuildPass Support by emailing [email protected]
Call the support team on 03 9917 4285
Submit a support chat through your BuildPass Admin Portal
Include these details to help the support team process your request quickly:
Your company name and BuildPass account information
The specific questions to add, update or remove
Which questions must be mandatory
Any special instructions or requirements
Keep in mind:
Visitor sign on questions are set at the company level, not per project
Updates will apply across all your projects
It’s not possible to have different visitor sign on questions for individual projects
Once your changes are made, you’ll get a confirmation from the BuildPass Support team. Test the visitor sign on process to make sure it’s working as expected. If you need any tweaks, just reach out again.