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Request documents again

Resend a document request or request specific documents from a subcontractor.

Written by Gilad Goldman
Updated this week

What this does

You can reissue a document request to a subcontractor if they did not complete it the first time.

You can either resend the full invite or request specific documents only.

How to use it

Go to the subcontractor’s profile to resend an invite or request documents.

Step-by-step instructions

  1. Open BuildPass.

  2. Go to your Company Management section.

  3. Find and open the subcontractor.

From here, you have two options:

Option 1: Invite again

  1. Click Invite Again.

This sends the subcontractor a new link along with the full document request.

Option 2: Request specific documents

  1. Click Request Documents.

  2. Select the documents you want to collect.

  3. Click Send Request.

This sends a request for only the selected documents.

View or manage

  • You can customise which documents are required before sending the request

  • Turn off any documents that are not needed yet

  • Send additional requests later for other documents if required

Important to know

  • Invite Again sends both the access link and document request

  • Request Documents only asks for selected documents

  • Subcontractors will only see and upload the documents you request

  • You can resend requests as many times as needed

Need help?

If you need assistance, use the black chat box in the bottom-right corner of BuildPass to contact our support team.

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