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Using wait blocks in workflows

Pause workflows until a condition, time, or date is met before continuing.

Joe Hatchett avatar
Written by Joe Hatchett
Updated over 2 weeks ago

Wait blocks allow you to control timing in a workflow by pausing execution until something specific happens or a set amount of time has passed.

They are useful for reminders, follow-ups, and delayed actions.


Wait Block Types

When adding a wait block, you can choose from three wait types.


Wait Until Something Happens

This option pauses the workflow until a defined event occurs.

You can choose to monitor:

  • The triggering resource, or

  • Another resource

When should we continue?

You can control who the event must relate to:

  • Only continue for the same person

  • Only continue for specific people
    ​(BuildPass users, companies, workers, etc.)

  • Only continue for project managers

  • Continue for anyone

Conditions

  • Conditions depend on the selected resource

  • If monitoring forms, you can evaluate specific form fields

Additional Delay

  • Optionally add an additional delay after the condition is met

Example:
Wait until a worker completes a form, then send a notification to the project manager.


Wait Using a Preset

This option pauses the workflow for a predefined amount of time.

  • Select a preset wait time

  • Optionally add an additional delay (for example, wait 2 hours after the preset)

Example:
Wait 24 hours after a permit is approved before sending a reminder.


Wait Until a Specific Date

This option pauses the workflow until a chosen date and time.

  • Select the exact date and time the workflow should resume

Example:
Send a reminder on a specific compliance deadline.


Best Practices for Wait Blocks

  • Keep wait conditions specific to avoid long-running workflows

  • Use presets for common delays

  • Combine wait blocks with actions or branches for advanced workflows


Need Help?

If you have questions or need assistance using wait blocks, use the black chat box in the bottom-right corner to contact the BuildPass support team.

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